The coronavirus economy has brought many unforeseen challenges for the hospitality sector, one of which seems to be an increase in harassing conduct directed at service workers by patrons.
Are Hospitality Employees Facing A Harassment Pandemic?
January 14, 2021 via ConvergeBlog
The coronavirus economy has brought many unforeseen challenges for the hospitality sector, one of which seems to be an increase in harassing conduct directed at service workers by patrons. According to a recent study by the nonprofit organization One Fair Wage, 41% of the 1,675 service workers surveyed reported they are sexually harassed more often now than they were before the pandemic. Many also reported being harassed for enforcing coronavirus restrictions.
Even though harassment by customers has been a longstanding challenge for restaurateurs, the rise in sexual misconduct during the pandemic was unexpected. So too is the form the conduct is taking according to the survey. Female respondents in the One Fair Wage survey reported that it was common for customers to ask them to take off their mask – to see a pretty face, for example. One theory for the increase is that employees who are already compromised by limited earning potential
are reluctant to speak up. Likewise, employers struggling to survive may be reluctant to confront customers who may be out of line.
This form features a statement which deems aggressive behavior unwelcome and intolerable. It includes examples of aggressive behavior and explains what actions may be taken if aggressive behavior is expressed. Additionally, it includes a link to a video which will provide guidance on keeping customers accountable for wearing masks.
What to Know About the Second Round of COVID-19 Stimulus
January 12, 2021 via Lodging Magazine This article summarizes some of the key elements of the Act that are of particular interest to the hospitality industry and other small businesses.
Can Hotels Claim Business Interruption Insurance Due To A Pandemic?
January 7, 2021 via Hotel News Resource COVID-19 was swift and pernicious, bringing the hospitality industry to its knees. As hotels find their footing, filing a business interruption claim with their insurer is of the essence, regardless of the ambiguity over whether a pandemic qualifies a business for such relief.
January 6, 2021 via Commercial Property Executive How long it takes for cities to bounce back from the events of 2020, and for property values to recover, will depend upon each community’s economic vibrancy.
January 2021 via ConvergeBlog Limiting liability can be achieved before your guests walk through the door. Take these steps when considering your liability during COVID-19.
December 30, 2020 via Facility Executive While attention to reducing slip and fall incidents is laudable, the design and maintenance of parking lots should also consider reducing the potential for the occurrence of trip and fall accidents. This article discusses some potential tripping hazards that are present in many parking lots and ways of minimizing the risk to pedestrians.
Labor Department Loosens Tip Pool Rules For Hospitality Employers
December 29, 2020 via Fisher Phillips Employers in the hospitality sector will want to pay attention to this latest development – and stand by for potential further developments – as we head into 2021.
