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PDQ reports credit card hack


Florida-based PDQ reported on its website this weekend that it was the victim of a cyber-attack between May 19, 2017, and April 20, 2018. The chain said that it learned on June 8, 2018, that customers' credit card information and some names may have been hacked.

"An unauthorized person (hacker) exploited part of our computer-related system and accessed and/or acquired personal information from some of our customers," the website said. "We believe the attacker gained entry through an outside technology vendor’s remote connection tool."

All PDQ locations in operation during some or all of the breach time period were affected except the following locations: Tampa International Airport location at 4100 George J Bean Pkwy., Tampa; Amalie Arena location at 401 Channelside Dr., Tampa and PNC Arena location at 1400 Edwards Mill Road, Raleigh, North Carolina.

The information accessed, according to the company, included some or all of the following: names, credit card numbers, expiration dates, and cardholder verification value. 

"However, it should be noted that the cardholder verification value that may have been accessed or acquired is not the same as the security code printed on the back of certain payment cards (e.g., Discover, MasterCard, and Visa) or printed on the front of other payment cards (e.g., American Express). Based on the nature of the breach, it was not possible to determine the identity or exact number of credit card numbers or names that were accessed or acquired during the breach time period."

The hacker, according to PDQ, could have acquired the credit card number, expiration date and cardholder verification values of any customer who used a credit card at a PDQ restaurant during the breach period,

What the chain is doing
PDQ said it acted immediately to address the situation and stop the breach. 

"We initiated an investigation and engaged a cybersecurity firm that conducted a comprehensive forensic review of the attack," the website stated. "We reported the breach to law enforcement and continue to work with authorities and state regulators. We have taken steps to further strengthen the security of our systems to help prevent this type of incident from happening again."


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